Beautiful Beasts title
H2

UX case study for
Designing App and Responsive Website for Beautiful Beasts
By Tina Hoveyda

Coursera, Google UX Design certificate program
August 2023

The Product

Beautiful Beasts is dedicated to preserve Persian endangered wildlife.
This app is designed to educate people and encourage them to participate in projects to help preserve wildlife and be more environmentally conscious. The primary target users are 18-50 years old, any gender, nature-enthusiasts, who share and interact online and are present in social media.

Project Duration

August 2023

My Role

UX/UI designer leading the Beautiful Beasts app and responsive website design

Responsibilities

Conducting interviews, creating empathy maps, personas, competitors analysis, generating contents, sitemap, affinity map, patterns and insight analysis, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, iterating on designs and responsive design, visual design and copywriting.

cheetah fading

The Problem

A great number of Iran’s mammal and bird species are endangered. As the government keeps neglecting the ever-growing catastrophe, there is a great need to raise awareness about the preservation of the wildlife and educate and encourage people to take part in preventing this crisis.

seal cadaver

Death of a Caspian Seal, reason still unknown.

The Goal

Design an app that encourages people to  participate in wildlife projects and raises awareness about the importance of preservation.

An Asiatic Cheetah killed in a road accident.

understanding the user
bear fading

User research: Summary

Interviews with environmental conscious participants revealed their frustration about the government and people’s ignorance of the future of the wildlife. The need for education and raising awareness to prevent the crisis should be addressed. Also, nature enthusiasts seek for projects to directly participate in and make an impact. The need for transparency and clarity about finances of the organizations goes without saying. With this app I seek to make “saving the wild animals” an interesting experience and encourage users to learn more, share with and educate others.

Pain points

Navigation

Some dedicated wildlife websites were too dense with content and users had a hard time navigating through their destination.

Inclusiveness

Although most wildlife apps are visually rather cohesive, they lack different language option.

Experience

One main reason that users abandoned the experience was lack of engagement and the grieving tone of the brands. People were dissuaded to get involved.

Content

A main concern was lack of clarity on projects and financial transparency regarding donations.

Personas

persona
Bahar

Age: 

Education:

Hometown:

Family: 

Occupation: 

40

University degree

Athens, Greece

Married, no kids

Marketing manager

“The only chance for a better future is by being aware and starting the change within ourselves, today!”

Bahar is a successful marketing manager who works in a well-known corporation. She’s an active environmental conscious and very passionate about wildlife. She volunteers, donates and supports NGOs and is determined to educate and inform people as much as she can about environmental crisis and preserving endangered species. She uses her laptop most as the source of her digital communications.

Goals
Frustrations

Problem statement

Bahar is an environmentally conscious, busy marketing manager, who needs to raise awareness about wildlife, because she wants endangered species to be preserved.

persona

Nicki

Age: 

Education:

Hometown:

Family: 

Occupation: 

28

College degree

Pompton Lakes, NJ

Living with partner

Freelance artist

“Environmental crisis should be the main concern of the governments.”

Nicki is a freelance artist and social activists. They are a nature enthusiast and a professional camper. They are also a blogger and believes in making changes through social media. Since Nicki is mostly on the move, mobile phone is their main source of digital
communication.

Goals
Frustrations

Problem statement

Nicki is a blogger and nature enthusiast, who needs clarity on how donations are spent, because they want to get actively involved in causes and invite people to participate.

User journey

I created a user journey map of Bahar’s experience using the site to help identify possible pain points and improvement opportunities.

Bahar’s user journey

user journey

Competitive audit

An audit of a few competitor’s products provided direction on gaps and opportunities to address with the Beautiful Beasts app.

Goal: Comparing Competitive apps/websites

Ideation

I did a crazy eights ideation exercise to come up with ideas for how to address gaps identified in the competitive audit. My focus was specifically on creatively engaging and educating users, and clarity on finances.

crazy eights sketch
design and testing
dolphin fading

Paper wireframe

I started sketching wireframes on paper for each screen of my app to address the pain points and categorize the data to create a simple flow and joyful experience.

paper wireframe

Sitemap

sitemap

Digital wireframe

After ideating and drafting some paper wireframes, I created the initial designs for the Beautiful Beasts app. These designs focused on creative ways to encourage people to participate and share more to spread the words about wildlife.

Low-fidelity prototype

To prepare for usability testing, I created a low-fidelity prototype that connected the user flows of Placing Donations, Sharing projects, Shop, Game and Project Calendar.

Usability study: Parameters

Study type
Unmoderated usability study
Location
Iran, Greece (remote)
Participants
5 participants
Length
20-30 minutes

Usability study: Findings

1

Clarity
Most participants expected a more detailed project information before placing the donation that the app lacked.

2

Experience
Most participants needed more encouragement to join the Calendar projects and the Game.

3

Added value
Some participants felt the need for some vegan and cruelty-free brand introductions.

Affinity diagram

final product
seal fading

Logo design

Logo design contains a minimal design of a cheetah’s features combined with a strong font to represent these majestic creatures and the color green as a reminder of protection and preservation.

App icon

Components

components

Mockups

Based on the insights from
the usability studies, I added a screen between the Project title and Placing donation, to deliver detailed information about the project, so the user would be well-informed. Per user’s request, monetary and non-monetary rewards and
incentives were added to
the field project participations and the Game section.

mockup
turtle fading

Wheel of Wildlife!

In order to make the overall experience of the app more engaging and encourage more people to participate and share, I designed a simple game of Wheel of Wildlife that resembles the Wheel of Fortune game. The results of spinning vary from simple environmental preservation instructions, to coupons and prizes from the Beautiful Beasts shop.

Responsive website

The designs for screen size variation included mobile, tablet, and desktop. I optimized the designs to fit specific user needs of each device and screen size because users tend to participate from a variety of devices and having a smooth transition was the goal.

mockup UI desktop

High-fidelity prototype

The high-fidelity prototype
followed the same user flow as the low-fidelity prototype, including design changes made after the usability study.

To view the app high-fidelity prototype click here.

Accessibility

1

I used headings with different sized text for clear visual hierarchy.

2

I used landmarks to help users navigate the site, including users who rely on assistive technologies.

3

Color contrast and font size were optimized for readability and designed to provide for inclusive needs.

Take aways

Impact

Awareness is the key to preserve the endangered animals. The more we make people educated and environmentally conscious, the better chance of survival for the wildlife and therefore the future of our planet. The feedbacks revealed that the experience was positive and well-received and the users were more encouraged than before to learn, participate and share this experience with others.

What I learned

The situation for Persian endangered wildlife requires immediate attention, however, the governments and a great number of people tend to ignore that. I realized that maybe by turning participation into a fun experience, more people can be educated and encouraged to help and volunteer. Making a huge difference starts with small steps.

boa fade artwork

Next steps

1

Conduct research to assess how successful the app is in reaching the goal to increase awareness and participation.

2

Research on other creative ways to encourage more people to donate their skills and expertise to great causes.

3

Consult with related organizations to find more feasible solutions for the benefit of the Persian wildlife
dugong

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